We look forward to you stopping by--
The Boot Life®
115 Park Ave West
Mansfield OH 44902
Mon - Fri, 10 AM - 6 PM
Sat, 10 AM - 4 PM
Faith, family, & freedom are important to us at The Boot Life®,
so we're closed on the following holidays to celebrate with our families:
New Year's Day
Independence Day (4th of July)
Christmas Eve & Christmas Day
The Boot Life® provides free ground shipping every day on all orders. We really do appreciate that you live #thebootlife and not just when you spend $100.00 or more, so what better way to show you than free shipping?
We may use USPS, FedEx, or UPS to ship orders. Most in stock orders ship within two business days of the order being placed online. Ground shipping typically means there will be a delivery time frame of 5-10 business days. We will provide you with a tracking number within 24 hours of shipment.
We'll be reasonable and ask that you are too.
1. If nothing's wrong and it just needs returned or exchanged:
If you order something from us and are not satisfied, rest assured it can be returned within 30 days of delivery for a full refund. The item(s) must be unworn, unused, and in new condition with the tags and original packaging. Exchanges cannot be completed online at this time; item(s) must be returned and a new order placed.
2. If it's defective, damaged, or the wrong item:
If we made a mistake, we'll make it right. If you receive product that is defective, damaged, or wrong, please let us know immediately so we can take care of it. All quality issues need to be handled within 30 days of shipment.
1. Return the item(s) along with the packing slip, reason for return, tags, and original packaging in person to our retail location at 115 Park Ave West, Mansfield OH 44902.
2. Ship your return to The Boot Life LLC, Attn: Website Sales, 115 Park Ave West, Mansfield OH 44902 along with the packing slip, reason for the return, tags, and original packaging.
If you have questions, please reach out to us:
Mon-Fri, 10 AM – 6 PM EST
Phone (419) 522-1630, Option 2
It is our goal to resolve any customer service issue within five business days.
Sometimes, it's just easier to ask. Drop us a line and we'll get back to you soon!