Careers

MISSION

Make lives better one boot a time.

VISION

The standard in the boot industry serving 3.8 million customers with a highly aligned, professionally trained team.

CORE VALUES

We are inspirational. We are accountable. We are transparent. We are disciplined.

We are aligned. We are results-oriented.

A career at The Boot Life, LLC means you have accepted the challenge to push yourself further to reach your full potential.

The Boot Life, LLC operates at a national level and is growing by the day:

Store Assistant Manager

ROLE:

It is the role of the Assistant Manager to make lives better, exemplifying our core values, while assisting the Site Manager in executing the Vision at a store level and empowering team members on their developmental plan.

POSITION SUMMARY:

An Assistant Manager leads in sales, the daily operations of store, ensuring KPIs are being attained, and team development.

OBJECTIVES:

Lead in Sales & Customer Service

Excellent conversion in sales
Prospect for future B2B business
Returns/Exchanges
Ensure website orders processed promptly

Management of Store Site and Staff

Open & close store on scheduled shifts
Cleanliness & organization of store
General merchandising
Ensuring VCEP integrity
Oversight of cash handling
Staff assignments for the shift
Assist in reporting
Responsible to ensure all Promotions/Marketing/Special Events are fully executed
Price changes
Inventory control through VCEP compliance

Lead in Store Staff Training

Train new hires according to VCEPs, general practices, & product
Ongoing role play

CORE COMPETENCIES – Assistant Managers should have mastered all Senior Sales Associates’ Core Competencies and the following:

Provides motivational support
Empowering others
Interpersonal awareness
Influencing others
Analytical thinking
Thoroughness
Decisiveness

Education & Experience:

• US work authorization
• High school diploma or equivalent
• 1 year of leadership position with 2 or more direct reports required
• 1 year of sales required
• 2 years of customer service required

Physical Requirements:

• Lift/push/pull 50 lbs
• 94% of workday standing

Benefits:

• Personal, professional, & financial goals are encouraged & empowered
• Family friendly retail hours: Mon – Fri 10 am – 6 pm; Sat 10 am – 4 pm
• Reliable schedule of 38-40 hours weekly
• Employee/family discounts
• Competitive wage
• Major holidays off
• Sales training & professional development
• Customer service centered workplace

Senior Sales Associate

ROLE:

It is the role of the Senior Associate to make lives better, exemplifying our core values, while leading in sales & customer service, ensuring operational effectiveness of sales floor operations, and supporting the functions necessary to operate.

POSITION SUMMARY:

A Senior Sales Associate sells by prioritizing their customers’ needs and actively anticipates better ways to serve them. The Senior Sales Associate is committed to ensuring daily store functions are completed with a high level of operational effectiveness and assists in store cleanliness and organization.

MAIN OBJECTIVES:

Lead on Sales & Customer Service

First line on sales & customer service
Take B2C voucher sales by phone
Oversight & maintaining special orders in such a way that customer expectations are exceeded

Ensure Sales Floor Operational Effectiveness

Commands the shift and runs the store in the absence of a store manager, ensuring all VCEPs are practiced
Oversees Daily/Weekly/Monthly checklist for store cleanliness
Assist in display updates
Leads in cleanliness & organization of store
Lead in product photography
Assist in change orders while on shift
Be knowledgeable in product lines
Be current on style trends, our customers need you to be the expert
Assist the team in promotion ideas and implementation
Supply order

Process Inbound Shipments

Ensures VCEP is followed by all team members
Enter inventory into system

CORE COMPETENCIES – Senior Sales Associates should have mastered all Sales Associate Core Competencies and the following:

Relationship building
Fostering teamwork
Forward thinking
Initiative

Education & Experience:

• US work authorization
• High school diploma or equivalent
• 1 year of sales preferred
• 2 years of customer service required

Physical Requirements:

• Lift/push/pull 50 lbs
• 94% of workday standing

Benefits:

Sales Associate Position Summary:

ROLE:

It is the role of the Sales Associate to make lives better, exemplifying our core values, while selling based on their customer’s needs, processing transactions as a cashier, and supporting the functions necessary to operate.

POSITION SUMMARY:

A Sales Associate sells by prioritizing their customers’ needs and actively anticipates better ways to serve them. The Sales Associate is committed to accuracy as a cashier and assists in marketing efforts, shipment processing, and store cleanliness and organization.

Objectives:

Sells to Make Lives Better

Sell products through expert knowledge and understanding of the customer’s needs
Serve customers with great attention to detail and follow through
Honor those that live The Boot Life by building relationships

Cashier

Process sales transactions discreetly and accurately
Follow special orders through to ensure customer expectations are met or exceeded

Support

Maintain inventory integrity by processing shipments consistently & store merchandising
Maintains the cleanliness & organization of store
Provides marketing content through video and photos
Execute events in a manner that is a memorable and seamless experience for those attending
Ensures displays are updated

Competencies:
• Anticipate patterns & follow processes
• Communicate in a clear manner
• Work collaboratively as a team player
• Detail oriented
• Cash handling

Education & Experience:
• US work authorization
• High school diploma or equivalent
• 2 years of customer service preferred

Physical Requirements:
• Lift/push/pull 50 lbs
• 94% of workday standing

Benefits:

If one of these positions has caught your eye, email your resume to careers@thebootlife.com.